A workshop built on patience and precision.
Tickwright was opened to fill a gap: a place in Chiang Mai where watches are assessed honestly and handled with the care they deserve.
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Tickwright started from a straightforward observation: most watch owners in Chiang Mai had to choose between sending pieces abroad for specialist care or accepting work from generalist repair shops that lacked the right tools for older or more delicate timepieces.
The workshop was set up on Nimmanhaemin Road — a part of the city known for considered, craft-oriented businesses — to offer something more measured. The name comes from the old English suffix -wright, meaning a skilled maker or worker. It suited a place built around doing one thing well rather than many things quickly.
Today Tickwright handles three focused services: vintage restoration, case polishing and refinishing, and preparation of watches for corporate gifting. Each is approached with the same unhurried care. Nothing here is processed in bulk and nothing leaves the workshop without being checked by the person who worked on it.
The workshop is small by design. That is what allows direct communication with clients, honest assessments before work begins, and outcomes that reflect what each owner actually wanted — not a standardised output.
What guides the work
To treat every timepiece with the respect it has earned — whether that means careful preservation of an inherited watch or making sure a corporate gift arrives in a state that reflects well on the organisation giving it.
The people behind the bench
A small team — each person directly involved in the work that leaves the workshop.
Kritsana Phumsiri
Lead Watchmaker
Trained in Switzerland and Bangkok, Kritsana specialises in vintage movements and case work. He assesses every piece before any work is agreed.
Nattaya Jaidee
Finishing Specialist
Nattaya handles case polishing and surface refinishing. Her background in precision metalwork means finishes are matched carefully to each piece's original specification.
Panya Wongchai
Client & Corporate Liaison
Panya manages client communication and coordinates the corporate gifting preparation service — keeping procurement timelines on track and paperwork straightforward.
How we work
The standards that guide every job through the workshop — from the initial assessment to the moment a piece is handed back.
Condition log on arrival
Every piece is photographed and documented when it arrives. Existing marks, scratches and condition notes are recorded before anything is touched.
Assessment before any work
We complete a full assessment and share what we find before beginning. You decide on the scope of work with accurate information, not assumptions.
Reversibility as a principle
Wherever possible — especially on older pieces — we use approaches that can be undone or corrected. We do not make permanent changes without clear agreement.
Secure handling and storage
The workshop is secured outside operating hours. Pieces are stored in padded, labelled trays while work is in progress and are not left unattended on open benches.
Timeline commitments
We give realistic completion estimates and communicate promptly if anything changes. We do not over-promise turnaround times to secure work.
Final check before return
Every piece goes through a final review — comparing the work done against the agreed scope and the original condition record — before it is returned or dispatched.
Workshop values and approach
Watch repair in Thailand has grown considerably over the past decade, and Chiang Mai's Nimmanhaemin corridor has become home to a range of craft-focused businesses. Tickwright sits within that context — a specialist workshop whose work is grounded in an understanding of how mechanical timepieces are constructed, how materials age and what owners actually value when they bring a piece in.
Vintage restoration is among the more demanding categories of watch care. Older dials can be fragile, original surface treatments irreplaceable, and the temptation to over-restore is significant. Tickwright's approach on these pieces is deliberate and conservative: document first, intervene minimally, and always discuss what was found and what was done so that the owner has a clear record.
Case polishing is a service that benefits from restraint. A polished case that has lost its original brushed surfaces or had its lugs softened through over-aggressive work is harder to live with than one with a few honest scratches. Matching the original finish and preserving the geometry of the case are the two commitments that underpin this service.
Corporate gifting preparation is a different kind of work — more logistical, more time-sensitive, and involving several parties. Tickwright coordinates with engraving partners, manages presentation packaging and runs structured pre-delivery checks on each piece. HR and procurement teams receive clear documentation throughout, making the process straightforward to manage on their end.
Across all three services, the constant is direct accountability. The people who handle your watch are the people you speak with, and the same person who assessed the piece checks it before it goes back to you.
Ready to bring a piece in?
Drop us a message or call ahead. We are happy to talk through what a job involves before anything is agreed.
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